What Charlotte Says
About Us

My Samsung washer stopped spinning on a Sunday evening and I figured I'd be waiting a week. Called Expert Appliance, they came out Monday morning and had it fixed in 90 minutes. The technician knew right away it was the motor coupler, had the part on his truck, and the price was fair — exactly what he quoted me on the phone. Couldn't ask for better service.

Our LG refrigerator stopped cooling and we were losing food fast. Expert Appliance came out same day — I was shocked. The tech diagnosed a bad condenser fan, replaced it in under an hour, and the fridge was back to temperature by evening. Honest pricing, no upsell, explained everything clearly. This is now the only appliance company I'll call in Charlotte.

Had a Whirlpool dryer that was running but producing zero heat. The technician arrived on time, identified a blown thermal fuse within minutes, and had us back up and running before lunchtime. He also pointed out that our exhaust vent was partially clogged — which caused the fuse to blow in the first place. That kind of thoroughness is rare. Highly recommend.

Called about my GE dishwasher not draining and they were at my house in south Charlotte the next morning. Clean, professional, fast. He replaced the drain pump, showed me what failed and why, and left the kitchen spotless. The repair cost was very reasonable compared to the two other quotes I got. Will absolutely use them again.

My Frigidaire range had two burners that wouldn't ignite and the oven was running 40 degrees off. Expert Appliance fixed both issues in one visit — bad igniters on the burners and a faulty temperature sensor in the oven. The tech was knowledgeable, friendly, and didn't talk down to me. Pricing was upfront and totally fair. Five stars all the way.

Our garbage disposal seized up on a Thursday night and we needed it fixed before hosting family that weekend. Expert Appliance came Friday morning, cleared the jam, replaced a worn impeller, and it runs better than when it was new. Fast appointment, fair price, and the tech even cleaned up under the sink before he left. Outstanding service — thank you!